PUREVISION
Shipping Policy
1. Order processing
Orders are reviewed and prepared after payment is confirmed. You will be notified if an item is unavailable or if additional information is needed.
2. Shipping charges and estimates
Available shipping methods, charges, and estimated delivery windows are provided before an order is finalized. Delivery estimates are not guarantees.
3. Tracking
When tracking is available, details are sent to the email address provided with the order after the carrier accepts the package.
4. Address accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact us promptly if a correction is needed; changes may not be possible after shipment.
5. Delays, loss, or damage
Carrier delays and events outside our reasonable control may affect delivery. For a lost, damaged, or incorrectly delivered order, email us with your order number and relevant photos when applicable.
6. Contact
For shipping support, email barbelacompany@gmail.com.